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Balance coverage, capacity, security, manageability and budget. Start with a site survey, segment users with VLANs, and use business‑grade hardware with proactive monitoring.
What “Good” Looks Like: 5 Pillars of Business WiFi
- Coverage & Density – Design for where people actually work and gather.
- Performance – Throughput and low latency for video calls, POS and cloud apps.
- Security – WPA2/WPA3, guest isolation, VLANs and device access controls.
- Manageability – Centralised control, remote troubleshooting, and audits.
- Scalability – Add APs, SSIDs, VLANs and sites without rework.
Step 1: Run a WiFi Site Survey (Don’t Skip This)
Use predictive and on‑site surveys to determine AP count, placement, channel plans and capacity. Map RF challenges (concrete cores, metal shelving, lifts) and high‑density zones.
Step 2: Define Users, Apps and Policies
- Staff: corporate devices with higher QoS and internal access.
- Guests: internet‑only, captive portal, rate limits and timeouts.
- IoT: CCTV, printers and POS on isolated VLAN with restricted egress.
Step 3: Choose the Right Hardware
- APs: dual/tri‑band, roaming support, band steering and mesh options.
- Switching: PoE/PoE+ for APs/CCTV; adequate uplinks and VLANs.
- Gateway/Firewall: VPN, content filtering, IDS/IPS and guest isolation.
- Management: single dashboard for multi‑site control, updates and alerts.
Step 4: Security by Design
Use WPA2‑Enterprise/WPA3, segment networks with VLANs/ACLs, enable guest isolation, and keep a consistent firmware policy with logging for audits.
Step 5: Operations—Monitoring, Alerts and SLAs
24/7 monitoring for AP health, noise, client load and latency, with proactive optimisation and SLA targets for uptime and response.
Costs and Common Mistakes
Costs: hardware, licensing, install/config, optional managed service. Mistakes: consumer gear in business environments, skipping surveys, flat networks with no VLANs, and no capacity planning.
Quick Checklist
- Site survey completed
- Segmented SSIDs & VLANs (Staff/Guest/IoT)
- Business‑grade APs with PoE switching
- Central management and logging
- Security baseline (WPA2/WPA3, ACLs, patching)
- Monitoring, SLAs and reporting in place





